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Factory Reset Cisco Phone (Using Keypad)

The following guide will help you factory reset your Cisco IP Phone.

 

1. Unplug the phone's LAN cable.

2. Wait 5 seconds.

3. Press and hold button while plugging the phone back in.

4. Release the # button when the light on the handset blinks red 2 times.

5. Press 123456789*0# in sequence.

 

After you press these buttons, the phone goes through the factory reset process.

 

If you press the buttons out of sequence, the phone will power on normally.

 

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