Restocking Fee Policy
15% restocking fee will be applied to all returned items that meet any of the following criteria:
- The item is opened or used.
- The original packaging is damaged or missing.
- The item is not in its original condition.
- The return falls outside the return window for the product (unless due to a manufacturer defect).
Restocking Fee Calculation:
- The restocking fee will be deducted from the total refund amount.
- The restocking fee is calculated as 15% of the original purchase price of the item.
- Shipping charges are non-refundable.
Exclusions:
We will waive the restocking fee for certain situations, such as:
- Manufacturer defect
- Incorrect item shipped
Important Notes:
- Refunds will be issued within 14 business days of receiving the returned item and verifying that it meets the return criteria.